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πŸ“¦ International Air Freight Transit Times (from China Β· business days door-to-door, excluding cargo preparation time)
Carrier (Japan/Korea/SEA) (USA/Canada) (UK/Germany/France) Australia Middle East South America / Africa
FedEx 1 - 2 days 2 - 3 days 2 - 3 days β€” (suggest UPS) 3 - 5 days β€”
UPS 3 - 4 days 2 - 5 days 2 - 5 days 3 - 6 days β€” β€”
EMS (China Post) 3 - 7 days 5 - 10 days 7 - 15 days 6 - 10 days 9 - 12 days 8 - 14 days
USPS/Canada Post β€” 12 - 15 days β€” β€” β€” β€”
Australia Post β€” β€” β€” 9 - 12 days β€” β€”
Aramex Express β€” β€” β€” 5-8 days 7-9 days β€”
DDP Air Shipping By UPS β€” 5 - 9 days β€” 8 - 10 days β€” β€”
Note: Above times are business day estimates (door-to-door). Actual delivery may vary by Β±2~7 days due to flight schedules, destination customs, holidays and peak seasons. Always refer to the official carrier website for the latest commitment. FedEx/UPS may have limited direct services in some regions; consider DHL/EMS or local agents.

Our standard preparation time is 1–2 days; however, certain custom-made products require 3–5 days. When combined with the time required for shipping and delivery, this constitutes the total estimated time for you to receive your order.

  • The received goods do not match the product description.
  • The size or color of the received goods does not match the order.
  • Items are missing from the shipment.
  • No tracking information is available for the shipment.
  • The package has been lost by the courier company and cannot be recovered.
  • In the event of Wa*r force majeure* (unforeseen circumstances beyond our control)β€”such as war, earthquakes, fires, heavy snowfall, etc.β€”compensation claims will be resolved through mutual, friendly negotiation.
  • *Please contact our customer service before returning the item to obtain the shipping address for the corresponding country. Please do not return the item yourself
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